Shipping Policy

INTERNATIONAL & DOMESTIC SHIPPING

We ship worldwide.

Domestic Shipping:

For all orders within India, shipping is not chargeable.

Cash On Delivery (COD):

All cash on delivery orders require a prior deposit of 30% of the order value, payable via bank transfer, PayTM or any electronic payment method. You can also request an online payment link by calling or sending a message at

+91 9289721118.

The product will be delivered within 7 Working Days except in case of an unforeseeable circumstance that neither of the parties, the brand or the shipping partners have any control over.

International Shipping:

For all international orders, a standard shipping fee of INR 3500 or $50 is chargeable.
No cash on delivery available for international orders.
The product will be delivered within 12 Working Days except in case of an unforeseeable circumstance that neither of the parties, the brand or the shipping partners have any control over.

TAXES & DUTIES

For customers in India:

Product prices displayed are inclusive of all taxes and duties.

For International customers:

Most countries are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival.

Please call/WhatsApp us at +91 98102 21877 for queries regarding import duties & customs. We will be happy to assist you and provide you with a hassle-free shopping experience.

PAYMENTS

All payments made against the purchases/services on KanganaTrehan.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Kangana Trehan Label. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.

Kangana Trehan Label may employ Razorpay, PaisaPay, PayPal and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by

Kangana Trehan Label which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.